Although we had a small hiccup, they were able to repair the very next day. A followup call was also received. Going local is the way to go. Radius would definitely be recommended. We had the pleasure of meeting Mike, Security Specialist who came to our house to have our alarm system assessed. Mike is very knowledgeable with regards to alarm systems and we are very pleased with his positive attitude, professionalism and straight-forwardness.
We had our alarm system hooked up and you sent us an excellent technician, Richard. Our system was one of the older models and it took Richard quite a while to do what he has to do with it, but he was very patient, professional and very thorough.
His skills, work ethics and attitude should be commended. Shell Busey was right when he included your company in his referral network.
Your customer service is exceptional. Kudos to everyone in your company. We would highly recommend your services. Radius Security exceeded my expectations in every way. Everyone from sales to the technician did an impressive job facilitating the installation of my security system in an efficient and timely manner. I consider Radius to be one of the best service providers I have dealt with to date.
Your security specialist, Mike, came by our house yesterday to develop a quote for our security needs and he did a fantastic job. He was on time, very personable, super knowledgeable and patient with me. A Home Owner called to say that one of our security techs attended to fix up an upgrade of the security system. He said that the technician did an exceptional job and the work was extremely neat.
We like the fact that Radius Security is a one-stop shop and it is local. We thought having a security service would be expensive and complicated but it is surprisingly affordable and the system is easy to use. I have set the alarm off a few times oops and they called me within minutes unlike our previous company. The monitoring station and head office is in Vancouver unlike our previous monitoring company. Whenever I would get calls from them, which was seldom, it was from the U.
We're a young family who've just moved into the area from Alberta. We were really excited about our new home and were expecting our first child. We didn't know who to pick for a security company and didn't wanto one of those big multi nationals where you have to talk to a call center form who-knows-where, or leave a message on a machine.
A friend introduced us to Joslyn Alderson, one of the owners of Radius Security - who lives right here in our neighbourhood. I can call their local monitoring station day or night and speak to theri staff who are friendly, honest and easy to deal with.
It's great to know that the things we have worked so hard for are safe even when we are not there. The company is family-owned and has been around for a long time so we aren't worried it will go out of business.
Radius is the first security company we've worked with and everyone has been professional, friendly and helpful. Although there have been break-ins in our neighborhood, I have complete confidence and peace of mind that our home is safe and secure.
Radius Security will call us immediately if the alarm goes off to make sure everything is okay in our home. We recently had Radius security equipment with monitoring installed.
A few days ago, our alarm went off, it was a false alarm, but the staff at Radius were fabulous. I received a phone call within a minute of the alarm going off. The operator was great.
He kept me calm and made me feel like he was there with me. I felt totally safe with him on the line. It is hard to describe how grateful I was. Even though it was a false alarm, I know that if it was real, I would have been OK.
Hope never to have the alarm go off, but if it does, I will feel a whole lot better knowing Sasha and the others at Radius are there I recently bought a new house and was on the market for a new security system when my daughter recommended I use Radius Security.
Having been using another company for the last 11 years I was a little nervous but my daughter would never steer me wrong. I called Radius Security and informed them of my situation and was greeted by a knowledgeable gentleman on the phone. He was able to understand my needs and was happy to schedule a free security assessment. Mike Ursan, Security Specialist, was friendly and knowledgeable. The installation crew was on time and I was very pleased. All said and done I am very pleased with my new security system and would recommend them to friends and family.
Thank you for the excellent service we received at our residence. I called to report a fault with the alarm and less than 48 hours later it was repaired and up and running. Both the person that scheduled the service and the tech were incredibly courteous and efficient which had not been our experience with our previous provider. I'm more satisfied than ever that we decided to make the change to Radius for both our home and business security. Commercial Alarm Packages.
Security Camera Systems. Alarm Response Service. Newsletter Sign-up. Google Review. Email Us. Customer Support: Search Help Any Match Multiple words entered will return results for any matches of any of the words. It's never convenient to go without your car, and body damage repairs are always a mystery But Paul and Richie over at Brookside really take care of you.
I mean, I was blown away by their responsiveness, patience in explaining everything, and resourcefulness in arranging rental cars and dealing with insurance companies. My truck was back exactly when they said it would be. And it hasn't looked this good since the day I brought it from the dealer. I was asked to write a review and since the service was beyond my expe I would recommend this business to anyone. The car came back as if it was from the dealership, the work was very clean and tyhe staff courteous.
Thanks to Richie. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you.
YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Great service. Got a good deal on my electronics. The product and price was excellent. The staff is very knowledgeable. Jeff was great helped me plan out a system and helped with financing.
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