In all versions of Windows Server from Windows Server to the latest Windows Server , multiple remote desktop connections are allowed. However, the number of simultaneous RDP sessions is limited with two. However, if a general administrative account is used for administration, under which several admins in a team perform technical tasks on-duty administrators, domain administrator account, etc.
Another user connected to the remote computer, so you connection was lost. More information:. Overview of TS Licensing:. Remote Desktop Connections:. Office Office Exchange Server. Not an IT pro? Sign in. United States English.
Ask a question. Is the PC on a different network? Did you configure the PC to let outside connections through? Check out Allow access to your PC from outside your network for help. If you can see the sign-in screen of the remote PC but you can't sign in, you might not have been added to the Remote Desktop Users Group or to any group with administrator rights on the remote PC.
Ask your system admin to do this for you. If you want to access your office desktop from outside your company network, your company must provide you with a means of remote access. The RD Client currently supports the following:. VPN issues can have several causes. If you can't test with a PC or Mac, you can try to access a company intranet web page with your device's browser.
Verify that VPN is enabled on your device. You can test your VPN connection by going to a webpage on your internal network or using a web service which is only available via the VPN. Mobile devices are not supported at this time. The client requires a Remote Desktop Gateway to connect.
Don't know what that means? Ask your admin about it. You can use either the web client or the Web Access page to view the remote resources in a browser.
Bi-directional sound can be configured in the Windows client on a per-connection basis. The relevant settings can be accessed in the Remote audio section of the Local Resources options tab. No, the Remote Desktop client doesn't support AirPrint. This is true for both Mac and iOS clients. If you are using an international keyboard, you might see an issue where the characters that appear in the session do match the characters you typed on the Mac keyboard.
You can fix this issue by manually setting the keyboard language for the remote session. See the steps in the next section.
There are many types of Mac keyboard layouts. Some of these are Mac specific layouts or custom layouts for which an exact match may not be available on the version of Windows you are remoting into. The remote session maps your keyboard to the best matching keyboard language available on the remote PC. If your Mac keyboard layout is set to the PC version of the language keyboard for example, French — PC all your keys should be mapped correctly and your keyboard should just work.
If your Mac keyboard layout is set to the Mac version of a keyboard for example, French the remote session will map you to the PC version of the French language.
Some of the Mac keyboard shortcuts you are used to using on OSX will not work in the remote Windows session. If your keyboard layout is set to a variation of a language for example, Canadian-French and if the remote session cannot map you to that exact variation, the remote session will map you to the closest language for example, French. If your keyboard layout is set to a layout the remote session cannot match at all, your remote session will default to give you the language you last used with that PC.
In this case, or in cases where you need to change the language of your remote session to match your Mac keyboard, you can manually set the keyboard language in the remote session to the language that is the closest match to the one you wish to use as follows. You might need to close and restart the application you are currently using for the keyboard changes to take effect.
You are not allowed to access the session you want to connect to. The most likely cause is that you are trying to connect to an admin session. Only administrators are allowed to connect to the console. Verify that the console switch is off in the advanced settings of the remote desktop. If this is not the source of the problem, please contact your system administrator for further assistance.
Contact your network administrator for assistance. The "Access Denied" error is a generated by the Remote Desktop Gateway and the result of incorrect credentials during the connection attempt. Verify your username and password.
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